Our searchable FAQs have many of our most commonly asked questions.
Click the image on the right to check them out!
- Warranty and Returns
- Contact Us:
- Questions about Custom Products (Digital Products): Digital@CreativeMemories.com
- General Questions: CustomerService@CreativeMemories.com
- Submit a Product Suggestion via email: CMProductSuggestion@CreativeMemories.com
- Shipping rates. In-house processing times are usually 1-3 business days for in-stock items.
- Info on the Advisor opportunity
- Find an Advisor near you
- StoryBook software support from former company (transferred to Mystory in 2013). You can learn more and find FAQs on their site www.mystory.com.au
- Memory Manager software support from former company (transferred to Panstoria in 2013). You can learn more and find FAQs on their site.
WE ARE HERE TO HELP!
Our dynamic customer service duo is here to help Advisors and customers
Monday-Friday, 8 a.m.- 4 p.m.
Pictured on left: Kelly M. (left), Kelly B. (right).
Please email: CustomerServiceau@creativememories.com
Message Service Ph: 1300 820 051 - leave us a message and we'll get back to you as soon as we can during office hours
We look forward to serving you!
PO Box 5290
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