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Creative Memories

Shipping and Handling

CM ships to all Australian states. If you are located in New Zealand, we have product distributors you are welcome to contact: Sarolta Bernhardt: sarolta@bernhardts.co.nz North Island & Lesley Schofield: lesley@jandlconsulting.co.nz South Island.  We also do business in the United States, Canada, Japan, Germany and the United Kingdom. Please see our International page
 
Australia shipping rates are based on your retail product subtotal. Ground is the only option available at this time for Australian residents. Products ship direct to Australia from St. Cloud, Minnesota, U.S.A.  
 
 

Retail Sales Amount

Ground Shipping

0-$150

$9.50

$151-550

$19.50

$551 - $999.99

$29.50

 

Shipping Times

Total fulfillment and transit time for Australia orders is 7-12 business days. Business days are Monday-Friday, excluding U.S. Federal Holidays and Australian Public Holidays.

The truck with Australia orders departs our St. Cloud, Minnesota, U.S.A. manufacturing facility every Monday, Wednesday and Friday. 

To ensure your order is included in the shipment on those days, it must be submitted by Monday, Wednesday or Friday no later than 8 p.m. Australian Eastern Standard Time (7:30 p.m. SA, 8 p.m. QLD, 6 p.m. WA).

Example 1: If you place your order at 5:30 p.m. AEST on Monday, it will be included in the Monday shipment.

Example 2: If you place your order at 8:30 p.m. AEST on Monday, it will be included in the Wednesday shipment.

Example 3: If you place your order at 11 a.m. AEST on Thursday, it will be included in the Friday shipment.

 

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