Shipping and Handling

CM ships to all Australian states. If you are located in New Zealand, we have product distributors you are welcome to contact:

North Island
Sarolta Bernhardt: [email protected]
South Island
Lesley Schofield: [email protected]
Gail Ruddle: [email protected]

We also do business in the United States, Canada, Japan, Germany and the United Kingdom. Please see our International page.

Australia shipping rates are based on your shippable item subtotal (digital artwork does not contribute to the subtotal to determine ship rates). Products ship direct to Australia from St. Cloud, Minnesota, U.S.A.


Shipping Rate Chart Retail Sales Amount 0-$200.99 Shipping Rate $21.95 Retail Sales amount $201-$600.99 Shipping Rate $29.95 Retail Sales Amount $601+ Shipping Rate $39.95



Total fulfilment and transit time for Australia orders is 5-8 business days. Business days are Monday-Friday, excluding U.S. Federal Holidays and Australian Public Holidays.

Please note: If you order Photo Prints, a Custom Cover, Album, Refill Pages or Spine with other products, all items will ship together.

Shipping notice:

  • Orders with Photo Prints or Custom Foiled Spines : Please allow 3-5 business days of processing time.
  • Orders with Custom Album Covers, Albums or Refill Pages: These products follow a bi-weekly production schedule (deadline every other Sunday at 11:59pm CT (4:59pm AEST) — view the shipping schedule here) so you’ll want to allow extra time for processing.

Australian orders depart our St. Cloud, Minnesota, U.S.A. manufacturing facility daily. 

Please note: Our CM system requires a physical shipping address at the time of order.  You may include a PO box if it is accompanied by a physical shipping address. *See example below:
123 Street, PO Box 456, Anytown, NSW

All parcels have authority to be left at the delivery address without signature.